Refund policy

We want every order from MDP Traders to arrive as described and in the condition shown.

Return window

You may request a return within 14 days after your order is delivered. To start a return, email admin@mdptraders.com with your order number and the reason for the request. Do not mail an item back until the return is approved and return instructions are provided.

Return eligibility

To be eligible for a preference-based return, the item must be in the same condition in which it was received, with all sleeves, holders, labels, seals, and original packaging intact. Proof of purchase is required.

Trading-card condition is evaluated using the written listing and listing photos. Unless a specific grade is expressly stated, MDP Traders does not promise that an ungraded card will receive any particular grade from a third-party grading company. A difference in an expected grade alone is not grounds for a return, but this does not limit remedies for an item that is materially different from its listing.

The following items are not eligible for preference-based returns: factory-sealed products after the factory seal has been opened; graded cards or sealed holders that have been opened, altered, or tampered with; custom or personalized items; gift cards; and items clearly marked final sale before purchase.

Incorrect, damaged, or materially not-as-described items

Inspect your order when it arrives. If an item is incorrect, damaged in transit, or materially different from its listing, contact admin@mdptraders.com promptly with the order number, photos of the item, and photos of the packaging. Keep the item and all packaging while the issue is reviewed. MDP Traders will provide an appropriate remedy, which may be a replacement when available, a return at our expense, or a refund.

Return shipping

For an approved preference-based return, the customer is responsible for return shipping and for using packaging that protects the item in transit. If MDP Traders provides a return label for a preference-based return, its cost may be deducted from the refund. MDP Traders pays reasonable return shipping for an incorrect, transit-damaged, or materially not-as-described item.

Original outbound shipping charges are not refundable for preference-based returns. They will be refunded when required because of an error by MDP Traders or applicable law.

Approved returns must be mailed to:
MDP Traders LLC
1570 Las Palmos Dr SW, Palm Bay, FL 32908, United States

Refunds

We will inspect a returned item within 3 business days after it is received and notify you of the outcome. When approved, the refund will be initiated to the original payment method within 5 business days. Your bank or payment provider may need additional time to post the refund.

Cancellations

Email admin@mdptraders.com as soon as possible to request a cancellation. We will cancel an order before fulfillment when possible. Once the order has been fulfilled or transferred to the carrier, the return policy applies.

Nothing in this policy limits rights that cannot be waived under applicable law.